When a company produces and sells a fully-supported product or service manufactured by another company, it's called a white label.
Testimonial
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Natasha Benowitz
Tech Dot Inc is one of the best MSP service providers. I am a new business owner, and the team helped me with all my IT complexities within the timeframe they promised. I don't have to work extra hard in managing the mighty tech-related issues.
David Hale
Loved working with the team. They are extremely professional and keep their promises and adhere to the guidelines they receive.
Lincoln Potter
As I am starting my new office, I was really worried about where I would get the products that would serve my business requirements. Tech Dot Inc took away all my worries.
Tristen Oswald
IT challenges are daunting when I was doing it myself, which resulted in compromised business. The team at Tech Dot Inc. executes the best disaster recovery plans so my business can avoid long-term downtime.
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Here are some of the benefits of White Label Services-
- The software is simple and can be delivered quickly, so white labeling helps save time and money.
- Brand building can be achieved with a minimum amount of resources.
- You have a little flexibility and control over the software and features with white label development companies. For instance, some allow integrations with APIs and payments.
- Gaining more traction and customers with a white label solution is possible for businesses.
As a result of our training, we ensure our staff understands your client's environment and product. We have onboarding programs and support training sessions for new hires, along with regular training sessions for our L1, L2, and L3 support teams.
To show you how we operate and how your branded ticketing system will look, we are willing to perform test tasks and provide demos and recordings of our ticket processing.
Taking care of your reputation and providing you with the highest quality of service are essential factors when outsourcing. The fact that mistakes will happen isn't a guarantee - this is technology after all. We have internal accountability systems and escalation points, so chances are we'll pick up any problems before they reach you. If you have any concerns, you will always be able to reach a senior member of our team.
As an MSP, you know handover timescales can change. A standard setup should take around six weeks, enough time for us to learn your systems, services, and customers.
