Remote access provides access to remote devices, while remote support provides assistance with technical issues as a direct result of a remote access connection being established for the purpose of troubleshooting and resolving them.
Testimonial
Our work speaks for itself. See what our clients have to say.
Natasha Benowitz
Tech Dot Inc is one of the best MSP service providers. I am a new business owner, and the team helped me with all my IT complexities within the timeframe they promised. I don't have to work extra hard in managing the mighty tech-related issues.
David Hale
Loved working with the team. They are extremely professional and keep their promises and adhere to the guidelines they receive.
Lincoln Potter
As I am starting my new office, I was really worried about where I would get the products that would serve my business requirements. Tech Dot Inc took away all my worries.
Tristen Oswald
IT challenges are daunting when I was doing it myself, which resulted in compromised business. The team at Tech Dot Inc. executes the best disaster recovery plans so my business can avoid long-term downtime.
Answers that You're Looking For
Here are the answers that enlighten you more about our services.
There is nothing complicated about using remote access software. Most of the time, they must be installed on the computer or other device you want to access the remote computer from. Although, you do not have to worry about that because our experts are one call away. All you have to do is connect with our remote IT support services support team, and we will assist you and resolve your problems in no time, so you don't have to do the heavy lifting.
If the tech has something to hide, do not give them access to your computer. Remote computer support is safe and secure as long as you use an established, reputable company. Make sure they are willing to share their security measures before they gain access to your computer.
We strive to resolve support queries within 20-30 minutes, however, there are exceptions that can take longer. Our IT support team will always respond within the hour.
If you need assistance with system and software troubleshooting, Internet/Network configuration, PC optimization, virus & malware removal, OS support & installation, data backup & retrieval, or any other issues, our Remote IT Support services can help. We assign dedicated engineers and ensure that you will get your query resolved. All our technicians are highly skilled and possess decades of experience. In other terms, you are in safe hands.
With our Remote IT Support team, our customers can ask questions and get answers to all of their IT-related issues, including software and application installation, network configuration, hardware issues, PC security, and more. As Canada's leading remote IT services provider, our team has extensive experience and is well equipped with the latest tech trends.
